Onpoint Energy in Texas
OnPoint Energy is a Houston-based electricity provider aiming to offer competitive rates, easy-to-understand plans, and quality customer service.
Company Information
OnPoint Energy focuses on residential, commercial, and industrial retail electricity solutions.
Backed by Arclight Capital, they offer fixed-rate plans to protect customers from market fluctuations.
- Address: 24 E Greenway #1000, Houston, TX
- Phone: (833) 667-6468
- Email:support@getonpointenergy.com
- Website:getonpointenergy.com
- Bill Payment:getonpointenergy.com
- PUCT Certificate #: 10326
- File a Complaint:https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
Why Choose OnPoint Energy?
OnPoint Energy has carved a niche in the Texas energy market with features that may appeal to various customers. Here’s why some might consider choosing OnPoint:
- Stable Rates: OnPoint Energy claims to offer rates that do not fluctuate based on monthly usage.
- Transparent Plans: The company states that its plans do not include hidden fees or deceptive advertising.
- Paperless Billing: All plans include paperless billing, which may appeal to environmentally conscious customers.
- **Plan Choice: **OnPoint Energy offers various options, including stable rates, long-term contracts, and summer-specific plans.
- U.S.-Based Customer Support: The company has a U.S.-based customer support team.
What Customers Are Saying
Our analysis of OnPoint Energy customer reviews revealed a mix of experiences.
Many report enjoying lower bills than their previous providers, found the switch to OnPoint Energy easy, and appreciate the responsive customer support, lack of hidden fees, and straightforward sign-up and account management.
Conversely, room for improvement includes online account access, billing clarity, payment plan flexibility for new customers, communication around potential service disruptions, and call center response times.
Is OnPoint Energy Right for You?
Whether OnPoint Energy fits your home best depends on your specific needs and priorities.
We recommend comparing their plans, prices, and contract terms with other providers in your area to ensure you get the best deal.
Consider pricing, contract length, renewable energy options, customer reviews, and additional perks or programs.
OnPoint Energy Pros & Cons
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OnPoint Energy Alternatives
If you’re looking for alternatives to OnPoint Energy, plenty of other electricity providers in Texas offer competitive rates and excellent customer service.
These include TXU Energy, Reliant Energy, and Green Mountain Energy.
Each of these providers offers a variety of plans to suit different needs and budgets.
Showing 30 active providers · residential. Sorted by Google rating.
Compare Energy Plans & Rates
To find the best electricity plan for your needs, compare rates from OnPoint with those of other providers in your area.
Oncor
Centerpoint
TNMP
AEP North
AEP Central
OnPoint Energy FAQs
- Their website doesn't specify any renewable energy plans, but you may be able to find this information by contacting them directly.
- OnPoint Energy offers a 30-day satisfaction guarantee. You can switch without penalty if you're unsatisfied with your plan in the first 30 days.