Chariot Energy
Chariot Energy in Texas
Chariot Energy provides 100% solar electricity plans in Texas. But how do their pricing, service, and offerings compare to major providers in the state?
While Chariot’s rates and plans are not listed on Compare Power, you can view pricing from top Texas providers. This allows you to estimate how Chariot’s solar plans may stack up.
Use the information below to contrast what is known about Chariot’s offerings against other leading providers. Whether solar options or budget rates are a priority, reviewing available data can help inform your electricity choice.
TLDR: Chariot Energy offers solar energy plans in Texas, but are they the best choice for you? Explore the pros and cons, compare rates and plans with other providers on Compare Power, and find the perfect energy solution tailored to your needs.
About Chariot Energy
Chariot Energy, a Houston-based electricity supplier, is known for its 100% green energy plans. While they have made a name for themselves in the Texas energy market, how do they stack up against other providers?
Let’s dive in and explore Chariot Energy, and see how they compare with other brands available on Compare Power.
Contact Chariot Energy
If you have any questions or concerns, need to pay your bill, or need assistance with Chariot Energy’s services, you can reach out to them through the following contact details:
- Address: 2800 Post Oak Blvd, Suite 4100, Houston, TX 77056
- Phone: (844) 854-2257 (General Inquiries), (844) 854-2257
- Email:customercare@mychariotenergy.com
- Website:Chariot Energy Official Website
- Pay Your Bill:Make Payment with Chariot Energy
- PUCT Certificate #: 10260
- File a Complaint:https://www.puc.texas.gov/consumer/complaint/Complaint.aspx
Why Choose Chariot Energy?
- 100% Solar Energy: All of Chariot Energy’s plans are powered by solar energy, making them a perfect choice for eco-conscious consumers.
- Fixed-Rate Plans: Offering stability against market fluctuations, Chariot’s fixed-rate plans range from 12 to 36 months.
- Solar Buyback Options: For those with solar panels, Chariot offers competitive rates for excess energy sent back to the grid.
- No-Deposit Plans: Qualifying customers can enjoy the benefits of no-deposit plans.
- Excellent Customer Service: With an overall rating of 4.0 stars from 211 Google reviews, Chariot is recognized for its customer service and online accessibility.
Compare Chariot Energy Plans & Rates
While Chariot’s Energy plans are not listed on Compare Power, you can use available real-time market rates to weigh options against competitors in Texas.
Oncor
Centerpoint
TNMP
AEP North
AEP Central
Customer Reviews and Ratings
Chariot Energy, based in Houston, Texas, has garnered an overall rating of 4.0 stars from 211 reviews. The feedback from customers highlights several key aspects:
Positive Aspects:
- Customer Service: Many customers have expressed satisfaction with the pleasant and professional customer service.
- Easy Sign-Up Process: The sign-up and renewal processes are often described as quick and hassle-free.
- Competitive Rates: Several reviewers have praised Chariot Energy for offering affordable rates, especially for renewable energy plans.
- Solar Buyback Program: The Solar Buyback options have been appreciated by those looking to save money with solar energy.
- Multilingual Support: Some customers have noted the availability of representatives who speak Spanish, enhancing the customer experience.
Mixed Reviews:
- Billing Concerns: A few customers have expressed dissatisfaction with the billing rates, feeling that they were higher than expected.
- Email Marketing Practices: Some complaints were noted regarding email marketing, with customers feeling bombarded with offers.
Chariot Energy Pros & Cons
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Alternatives to Chariot Energy
If you’re looking for alternatives to Chariot Energy, there are plenty of other electricity providers in Texas that offer competitive rates and excellent customer service.
Some of these include TXU Energy, Reliant Energy, and Green Mountain Energy.
Each of these providers offers a variety of plans to suit different needs and budgets.
Showing 30 active providers · residential. Sorted by Google rating.
Chariot Energy FAQs
We understand that choosing an electricity provider can come with a lot of questions.
To help you make an informed decision, we’ve gathered some of the most frequently asked questions about Chariot Energy in Texas.
- Chariot Energy offers fixed-rate, 100% green energy plans, but how do they compare? Find alternatives on Compare Power.
- Chariot Energy is known for solar energy, but explore other solar options on Compare Power to find the best fit.
Your Turn to Save
Chariot Energy’s customer satisfaction paints a generally positive picture, with particular praise for its customer service, competitive rates, and renewable energy options. However, some mixed reviews point to areas where improvement may be needed.
With Compare Power, you have the tools to make an informed decision, whether you’re interested in solar energy or simply looking for the best rates in Texas.
Ready to explore your options? Enter your zip code and compare rates from top energy providers in Texas.
Google Reviews
989 reviews
This was one of the easiest processes for signing up. No advertisements and no busy screen layouts. Clear and straight to the point. No distractions, which other sites typically have that do not he...
Owner Response
Thanks for the 5-star review, Chad! We're happy to hear that you experienced an easy and efficient sign up with us - all while locking a great rate. Thanks so much for choosing Chariot as your electricity provider!
I needed same day connection for new service and Chariot made it happen! I was very pleased, they could not promise me anything but they said they would try. Called for new service at 9am and I ...
Owner Response
Thanks for the 5-star review, Lilliana! We're so happy to hear that our team was able to get your service started quickly and efficiently. Love to hear that you're a satisfied customer!
I’m very pleased on how easy and fast was to get my contract with Chariot. The plans on their website are pretty self explanatory, and it was super easy to choose the best fit for my place. It took...
Owner Response
Thanks so much for your 5-star review, Jacob! Happy that it was super fast & easy for you to choose a plan and get enrolled. We truly appreciate the recommendation and are glad to have you as a Chariot customer!
Stay far away from this place. Their customer service is TERRIBLE. The supervisors have no idea what they are doing either. They are constantly messing up my bill. Like these other reviews, people ...
Owner Response
Hi there, Meghan. Thank you for bringing this to our attention! We're truly sorry to hear about your experience. While hold times are common during times of the year like this, we truly apologize that our team was not able to successfully resolve your issue. We'd love to get our team working on any issue you're currently experiencing so if you could please reach out to our Customer Care team at customercare@mychariotenergy.com, we'll ensure our team looks out for that communication so they're aware and prepared to review your account and work toward a resolution. You can also try our team again at 855-524-2746.
12-18: I’m someone who expects integrity from those around me. For the last month, I’ve been getting the run around from a new customer service provider the last three calls I’ve made for basic met...
Owner Response
Thank you for sharing your feedback, Corey. We sincerely apologize for the inconvenience you've experienced. Your concerns about delayed follow-ups, inaccurate notes, and difficulty getting assistance are not the level of service we strive to provide. We appreciate you bringing this to our attention and we'll get this over to our team to review and address this issue immediately. If you'd like to reach out on your own, please reach out to our team at 855-524-2746 or customercare@mychariotenergy.com where an agent will help resolve this matter. Thank you for giving us the opportunity to improve.
| Headquarters | Houston, TX |
| Parent Company | 10260-174-power-global-retail-texas-llc |
| Website | chariotenergy.com |
| PUCT # | 10260 |
Bill Payment
Contract Details
Contract Terms
36 months
Green Energy Options
While Chariot's rates and plans are not listed on ComparePower, you can view pricing from top Texas providers. This allows you to estimate how Chariot's solar plans may stack up.