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CONTRACT MANAGEMENT

Your Contract Expires in 14 Days

Did you know that? Most people don't—until they see the 16c/kWh bill. We track your contract, alert you at 60, 30, and 14 days, and have your best alternatives already shopped and ready.

The "Oops" Timeline

  1. 1
    Month 10

    Month 10

    Life's busy. You're paying 10.5c/kWh and not thinking about electricity.

  2. 2
    Month 11

    Month 11

    Renewal notice arrives. Goes to spam. Or junk mail pile. Or "I'll deal with it later."

  3. 3
    Month 12

    Month 12

    Contract expires. You don't notice because the lights still work.

  4. 4
    Month 13

    Month 13

    First month-to-month bill: $247 instead of ~$150. WTF?

  5. 5
    Month 14+

    Month 14+

    You finally shop, but it takes 1-2 billing cycles to switch. $200+ extra paid.

68%
of Texans don't know when their contract expires
47%
higher rates on month-to-month (average)
42
average extra cost per month after expiration

What Your Dashboard Shows

Your contract status at a glance—plus exactly what to do about it.

Overdue
7
days remaining
TXU Energy
Free Nights 12
11.2¢
Current
16.8¢
Renewal
+50%
Delta

Critical - Act Now

Save $84/mo with 4Change Maxx Saver 24 at 9.8c.

Expiring
28
days remaining
Reliant
Secure Advantage 12
12.5¢
Current
18.2¢
Renewal
+46%
Delta

Coming Up Soon

Save $58/mo with Frontier Smart Simple 24 at 10.1c.

Safe
180
days remaining
Green Mountain
Pollution Free 24
11.8¢
Current
14.5¢
Renewal
+23%
Delta

You're Good

No action needed yet — your rate is still competitive.

The "Renewal Rate" Trap

Even if you DO renew on time, watch out for these games.

What They Send You

What They Send You

  • No comparison to market rates
  • No mention this is 50% higher than your old rate
  • "Competitive" means nothing
  • Makes it seem like this is your only option
What We Show You

What We Show You

  • Side-by-side comparison
  • Actual rates you can get TODAY
  • Real dollar savings calculated
  • One-click to switch to any alternative

How Contract Tracking Works

We don't just remind you once. We make forgetting impossible.

  1. We Track Your Contract

    When you sign up, we record your plan details—provider, rate, term length, expiration date.

  2. Continuous Monitoring

    We watch the market and your contract. When rates shift or your expiration approaches, we notice.

  3. Smart Alerts at 60, 30, 14 Days

    Not one reminder—multiple touchpoints. Email, dashboard, SMS if you want. We won't let you forget.

  4. Pre-Shopped Alternatives

    When we alert you, we include your best options already analyzed for your usage. No research required.

  5. One-Click Switch

    Pick a plan, confirm your info, done. We handle the enrollment. You don't talk to anyone.

Our Alert Timeline

Three touchpoints. Multiple channels. No excuses.

  1. 1
    60 days out Email, Dashboard badge

    60 Days Out

    "Heads up" notification. Market analysis starts. No rush yet.

  2. 2
    30 days out Email, Dashboard alert, SMS (opt-in)

    30 Days Out

    Time to decide. Full comparison ready. Best alternatives picked.

  3. 3
    14 days out Email, Dashboard URGENT, SMS, Call (high-value)

    14 Days Out

    Act now. Last chance for seamless switch. We make it one-click easy.

Why 14 days minimum?

Texas switch requests take 3-7 days to process. Shopping in the last week is cutting it close. We give you comfortable margin.

Contract Myths vs Reality

What they want you to believe vs. what's actually true.

  • CLAIM

    Renewal notices come with plenty of time

    TRUTH

    Texas law requires 30 days. Most send it on day 30. Many go to spam.

  • CLAIM

    "Month-to-month is flexible"

    TRUTH

    Month-to-month rates are 50-100% higher than fixed plans. Flexibility costs.

  • CLAIM

    "We'll remind you"

    TRUTH

    They profit from your forgetfulness. We profit from your savings.

  • CLAIM

    Early termination fees are unfair

    TRUTH

    Sometimes. But rolling into a 16c rate costs more than the $150 ETF.

  • CLAIM

    "Renewal rates are competitive"

    TRUTH

    Renewal rates are almost always 30-60% higher than new customer rates.

Should You Break Your Contract Early?

Sometimes the math says yes. Here's how to think about it.

Usually Don't Break If:

Usually Don't Break If:

  • Less than 2c/kWh difference from market rates
  • Only 2-3 months left on contract
  • ETF is $200+ and you use <1,000 kWh/month
  • Market rates are volatile (summer peaks)
Consider Breaking If:

Consider Breaking If:

  • 4c+ difference from market rates
  • 6+ months left at a bad rate
  • High usage (>1,500 kWh) amplifies savings
  • ETF is capped at $150 or less

Questions About Contract Tracking

When you sign up through us, we track it automatically. If you signed up elsewhere, you can add your contract details in the Members Portal, or we can pull it from your meter data once you connect Live Link—most plans show up in usage patterns.

Sometimes it makes sense. If your current rate is 14c and market rates are 9c, a $150 ETF pays for itself in 4-5 months. We do the math for you—if breaking early saves money overall, we'll tell you.

Not exactly—Texas doesn't allow true auto-switching between providers. But we can alert you so far in advance (60 days) that shopping takes 5 minutes and you never risk rolling over.

You typically roll to month-to-month rates, which are significantly higher (often 15-20c/kWh vs 10-11c for fixed). Some providers lock you into a new contract automatically. Either way, it costs you money. Don't let it happen.

Yes—all REPs in Texas. Whether you signed up through us or elsewhere, we can track it. The only difference is if you didn't sign up through us, you'll need to enter the details manually.

Rare, but it happens (usually during market spikes). If your renewal rate is actually competitive, we'll tell you that too. We're not trying to switch you just to switch you.

When Does YOUR Contract Expire?

If you have to think about it, you're already at risk. Let us track it so you don't have to.